Purchasing from the
RAIL EXCLUSIVE webshop
Every care has been taken to ensure the accuracy of description, specifications, colour and price of all products. All items are offered in good faith and subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods. All items are offered subject to availability at the time of ordering. We reserve the right to limit the supply of models to one per customer to prevent profiteering.
The price shown for goods includes VAT at the current rate and excludes postage and packing charges, which are indicated separately. Customers outside the UK will be charged less VAT with postage and packing at cost. Following the UK’s exit from the EU takes and a processing fee may be levied by the delivery company before final release to you. All orders outside the UK will be provided with a customs certificate. Please contact us for more details on overseas transactions.
Reservation of forthcoming products
Prices for forthcoming releases quoted at time of reservation are guaranteed. Should the price of the item increase you will pay the price originally advertised at the time of making your order. When reserving a forthcoming item your details will be held securely and will act as a method of pre-ordering the product, guaranteeing that you do not miss out. Under no circumstances should a reservation (pre-order) be placed in our on-line shop using Paypal as a payment method as this transaction will debit your account immediately. This payment option may be removed on some items.
Please also note the following with regards to forthcoming releases:
- Anticipated delivery dates are estimates and not guaranteed.
- Your payment card will not be charged until items are in stock at our UK warehouse.
- P&P will be carted at our standard rate on each consignment (£8.00 per loco).
- Please quote your full name and order number in all correspondence.
- We cannot accept responsibility for any delay caused by the current health situation.
We accept all major credit cards and debit cards except American Express and Diners Card. Credit or debit card payments will be charged immediately prior to despatch of the goods. We also accept cheques and postal orders made payable to ‘RAIL EXCLUSIVE’ or ‘FOURSIGHT PUBLICATIONS’. Please do not send cash through the post.
If you are not entirely satisfied with an item, please return it to us (in its original packaging and with all relevant documentation) within 28 days and we will be happy to exchange it or refund your money. Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your post office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.
We will keep a record of your name and address to send you news and information on our products and any other related items that we think would be of interest. We will never pass on your details to any other organisation. You can be removed from this list at any time by written e-mail request.
RAIL EXCLUSIVE is a trading name of Foursight Publications Limited.
20 Park Street, King’s Cliffe, Peterborough PE8 6XN.
Registered in England & Wales, Company No. 3149895.
VAT registration No. 657 7756 76.